Frequently Asked Questions

Check-in is from 2pm and check-out is at 10:30am.

Reception is open Monday to Friday, 9am–5pm, and Saturday and Sunday, 10am–4pm. Hume does not have a 24-hour hotel-style front desk, so if you're arriving outside these hours please let us know in advance and we'll arrange after-hours access for you.

Yes, subject to availability. Guests who book direct get first priority for complimentary early check-in and late check-out, confirmed 24 hours before arrival or departure. A guaranteed early arrival or late departure can also be arranged for an additional fee — email hume@legacyhotels.com.au to check availability.

Yes, please. Because reception isn't staffed 24 hours, we ask every guest to confirm an approximate arrival time before the day of arrival. Our team will also be in touch 24–48 hours beforehand to confirm your plans and send through any access instructions you need.

After-hours arrivals are easy and completely secure. Once you've confirmed your arrival time, we'll send you written instructions for collecting your keys and getting into the building, along with a contact number in case anything doesn't go to plan.

TO CONFIRM: exact after-hours procedure and the correct after-hours contact number for Hume. Third-party listings show +61 8 7074 7800, which differs from the reception number — confirm which is current before publishing.

A valid government-issued photo ID and a credit card in the registered guest's name. Both are required — we can't complete check-in without them, and the card is used for the security bond pre-authorisation.

The minimum check-in age at Hume Serviced Apartments is 18. Guests under 18 must be accompanied by a parent or legal guardian.

This applies to the primary guest checking in and signing for the apartment — solo travellers or groups made up entirely of guests under 18 won't be able to check in without an accompanying adult.

The person checking in must be the registered guest, with matching photo ID and a credit card in their name. If a colleague, family member or company is paying for someone else's stay, contact us before arrival and we'll arrange a third-party payment authority so the guest can check in without issue.

Yes. We can hold your luggage securely during reception hours, before check-in or after check-out.

Yes. There is lift access to all apartment levels, and step-free access through the building from the entrance.

Hume is a secure building with keyed entry to the property and to each apartment. Your keys are issued at check-in and give you access at any hour, so you can come and go freely regardless of reception hours.

During reception hours, come to the office and we'll let you back in. Outside those hours, call the after-hours number provided with your booking confirmation. A replacement fee may apply for lost keys or remotes.

TO CONFIRM: lost key and lost car park remote replacement fees.

Nothing complicated. Please run or empty the dishwasher, put rubbish in the bins provided, close windows and balcony doors, and return your keys to reception or the after-hours drop box.

You don't need to strip beds, do laundry or clean — our housekeeping team takes care of that.

Hume offers fully self-contained one and two bedroom apartments. Every apartment has a fully equipped kitchen, open-plan lounge and dining area, bathroom, study area, its own laundry, and a private balcony or courtyard.

Unlike a hotel room, these are genuine apartments — you can cook properly, do your own washing, spread out and work, and settle in for a night or several months.

Hume has 30 apartments across the property, which keeps things quiet and personal rather than busy and impersonal.

One bedroom apartments comfortably suit up to 2 guests, or 3 with the sofa bed made up. Two bedroom apartments sleep up to 5 guests depending on the configuration.

Bedding varies by apartment — two bedroom layouts include a queen plus a double, or a queen plus two singles. Let us know your group and we'll allocate the best fit.

Our two bedroom Standard apartments are approximately 79sqm — considerably larger than a typical city hotel room, with a separate living and dining area rather than a bed in the corner of the room.

TO CONFIRM: square-metre range for the one bedroom apartments, so both types can be listed here.

Both are fully self-contained with the same kitchen, laundry, living space and balcony or courtyard. The two bedroom apartments simply add a second bedroom and more floor space, so they suit families, two couples travelling together, colleagues sharing, or anyone on a longer stay who wants a spare room to work in.

Yes. Apartments on the upper levels have a large private balcony, and our ground-floor apartments open onto a private courtyard instead.

Most apartments look out over either the Adelaide Hills to the east or the Adelaide CBD skyline to the west. Views vary by apartment and level — tell us your preference when booking and we'll do our best, subject to availability.

Yes, completely. Furniture, kitchenware, cutlery and crockery, linen, towels, and everything you need day to day is provided. Bring your suitcase and your groceries and that's it.

Yes. Every apartment includes a dedicated study area alongside the dining table and living space, which makes Hume genuinely workable for extended business stays rather than just somewhere to sleep.

Yes. All apartments are air conditioned, with heating for Adelaide winters and cooling through summer.

Yes, every apartment has a flat-screen TV in the living area.

TO CONFIRM: whether TVs are smart TVs with streaming apps, and whether Foxtel or satellite channels are included — this is a frequent pre-booking question for long-stay guests.

Yes! Unlimited high-speed Wi-Fi is included for all guests at no charge, in every apartment. It's suitable for video calls, streaming and working from the apartment.

Sofa beds are available in the living area. Additional linen for the sofa bed is provided on request at $20 per night. Please request this at the time of booking so we can have it set up before you arrive.

Yes. Cots are available at $30 per night, subject to availability. Please request one at the time of booking rather than on arrival so we can guarantee it.

TO CONFIRM: whether high chairs, bed rails or bath supports are available and at what cost. Families booking a self-contained apartment ask this often.

Our apartments are self-contained and don't have internal connecting doors, but we can allocate apartments on the same floor or next to one another for families and groups travelling together. Request this at the time of booking to give us the best chance of arranging it.

Yes. Hume has two one bedroom apartments with accessible bathrooms on the ground floor, each with its own private courtyard. There is step-free access throughout the building and lift access to all apartment levels.

Our accessible apartments include step-free entry, wide doorways for wheelchair access, a roll-in shower with a handheld shower head, grab rails in the shower and around the toilet, and bench seating in the shower.

Because there are only two, we'd strongly recommend contacting us directly to confirm availability for your dates rather than relying on a third-party booking site.

Yes. Add your preference in the notes when booking direct, or call us. We can't always guarantee a specific apartment, but direct bookers get first priority on requests such as a higher floor, a quieter side of the building, a hills or city outlook, or ground-floor courtyard access.

Hume sits on a small residential street just off Hutt Street, away from the noise of the main entertainment precincts, so it's noticeably quieter than a hotel in the middle of the CBD. If you're a light sleeper, let us know and we'll allocate an apartment away from the street and the lift where possible.

Bathroom amenities, linen and towels are supplied, along with a starter set of kitchen and laundry basics. There's no charge for these — if you run out during a longer stay, just ask reception.

Yes. Every apartment has a full kitchen — not a kitchenette — so you can cook proper meals rather than living on takeaway. Cookware, crockery, cutlery, glassware and utensils are all provided.

Kitchens include a full-size fridge, cooktop and oven, microwave, kettle and toaster.

TO CONFIRM: whether all apartments include a dishwasher, and whether cooktops are gas, electric or induction. Both come up regularly for long-stay and medical-stay guests.

Yes, a starter supply of tea, coffee and kitchen basics is provided on arrival at no extra cost. For longer stays you'll want to do a grocery shop — there's a supermarket a few minutes' walk away on Hutt Street.

Yes, and this is one of the biggest differences between Hume and a hotel. Every apartment has its own laundry with a washing machine and dryer inside the apartment — there's no shared laundry to book, no coins needed, and you can do a load whenever you like.

It's a genuine advantage on longer stays, medical stays and family trips, where you can pack lighter and wash as you go.

A starter supply of laundry powder is provided. For longer stays you may prefer to buy your own, which is easily done at the supermarket on Hutt Street.

Apartments are serviced weekly on stays of 7 nights or more, which includes a full clean and a change of linen and towels.

On shorter stays your apartment is fully prepared before you arrive and is not serviced daily — this keeps our rates lower and your stay private. If you'd like an additional service, just ask reception and we'll arrange it for a small fee.

Yes. Additional cleans, linen changes and towel swaps can be arranged at any time during your stay for an extra fee. Contact reception with at least a day's notice where possible.

TO CONFIRM: pricing for additional servicing and mid-stay linen changes.

Yes. Beds are made and towels supplied before you arrive, and both are changed as part of the weekly service on longer stays. Extra linen for sofa beds is available on request at $20 per night.

Yes, at no charge. Contact reception during opening hours and we'll drop them to your apartment.

Each apartment has bins, and there are general waste and recycling bins in the building for guests to use. On longer stays, please empty your apartment bins as you go rather than waiting for the weekly service.

Since every apartment has its own washer and dryer, most guests don't need a laundry service. If you need dry cleaning for suits or formal wear, reception can point you to a nearby provider.

Yes, an iron and ironing board are provided in the apartment laundry, and a hairdryer is supplied in the bathroom.

There's a supermarket on Hutt Street, roughly a three to five minute walk from your door, along with a bakery, butcher, pharmacy, bottle shop and a strip of cafés. For a bigger shop, the Adelaide Central Market is around a 20 minute walk or a short drive west.

Yes. Grocery and food delivery services all deliver to Hume. During reception hours we're happy to take delivery and hold items for you; outside those hours, drivers can contact you directly on arrival.

Hume does not have a swimming pool. The Adelaide Aquatic Centre and several public pools are a short drive away, and Glenelg Beach is around 20 minutes by car or a tram ride from the city.

There's no gym on site, but there are several gyms, pilates and yoga studios within a few minutes' walk on and around Hutt Street, and the parklands and Victoria Park running tracks are right on the doorstep.

No — every apartment has a full kitchen instead, so most guests cook, and food delivery is easily arranged. Hutt Street's cafés and restaurants are a few minutes' walk away, and the East End and Rundle Street dining precinct is around a 10 minute walk.

Breakfast isn't included, but with a full kitchen in every apartment you can make your own, and Hutt Street has some of Adelaide's best breakfast cafés within a few minutes' walk.

TO CONFIRM: whether Hume offers a breakfast voucher partnership like Toms Court does with Seoul Sisters. If so, add the venue and price here.

There's no dedicated business centre, but every apartment has a study area, a dining table and free unlimited high-speed Wi-Fi, which covers most business travellers. Printing and scanning can be arranged through reception — email what you need to hume@legacyhotels.com.au.

Hume does not have a meeting room on site. Our sister property, Toms Court Hotel on King William Street, has a boardroom suitable for small meetings with Wi-Fi and screen access, and catering can be arranged. Ask our team and we'll organise it for you.

There's a bottle shop on Hutt Street a few minutes' walk from the property, so you're well covered for a South Australian drop to enjoy on your balcony.

TO CONFIRM: whether secure bike storage is available. Adelaide is a very cycle-friendly city and this is a common question for longer stays.

Reception isn't staffed overnight, but the building is secure with keyed entry, and an after-hours contact number is provided with your booking confirmation and displayed at the entrance for anything urgent.

You won't need one — every apartment has its own private laundry with a washing machine and dryer.

Yes. Hume has secure, undercover on-site car parking. Spaces are limited, so parking must be requested and confirmed at the time of booking to avoid disappointment.

Car parking is $25 per day, subject to availability.

Yes. We have a limited number of secure undercover spaces and they're allocated on a first-come basis, so please reserve parking when you book rather than assuming a space will be free on arrival.

Yes. On-site parking is both secure and undercover.

Yes, your parking includes in-and-out access throughout your stay, so you can use the car during the day and return to your space.

Standard cars and small SUVs fit comfortably. If you're driving a van, 4WD with roof racks, or towing a trailer or caravan, contact us before arrival so we can check clearance and advise alternatives.

TO CONFIRM: exact height clearance of the car park entrance in metres — worth publishing, as guests in vans and 4WDs ask before booking.

There is metered street parking in the surrounding streets and several public car parks within a short walk in the south-east corner of the city. Reception can point you to the closest option and advise on overnight street parking rules.

We do not currently offer EV charging on site. There are public charging stations in the Adelaide CBD within a short drive.

TO CONFIRM: whether motorbikes and scooters can use the secure car park, and whether the $25 daily rate applies.

Yes. Our rates reduce the longer you stay, with discounted pricing from 3 nights, our best public rate from 5 nights, and tailored weekly and monthly rates for extended stays. Contact us with your dates and we'll quote you directly.

Anything from a single night to several months. We regularly host guests for two to four weeks, and longer stays can be arranged depending on availability — just talk to us about what you need.

Yes — it's one of the things we do best. A fully furnished apartment with a real kitchen, its own laundry, a study area and no lease or utility connections makes Hume a practical bridge while you're between homes, moving to Adelaide, or waiting on a settlement or renovation.

Yes. Hume is a popular choice for patients, families and support people because of our location near Adelaide's major hospitals, our ground-floor accessible apartments, lift access to all levels, in-apartment laundry, and the ability to cook to a specific diet at any hour rather than relying on restaurants.

The quiet residential street also makes a real difference when someone is recovering. Let us know you're staying for medical reasons and we'll do what we can to make it easier.

Calvary Adelaide Hospital on Angas Street is the closest at roughly a 10 minute walk. The Royal Adelaide Hospital is around a 20 minute walk or a 10 minute drive, and the Women's and Children's Hospital is about a 15 minute drive.

Yes. Our apartments have separate bedrooms and living areas, so a partner, family member or carer can stay comfortably without sharing a room. Two bedroom apartments work particularly well for this.

Yes. Deliveries can be received at reception during opening hours and held for you. For extended stays, please speak to our team first so we know to expect items addressed to you.

TO CONFIRM: whether guests can use the Hume street address for mail redirection on stays of a month or more, and any limits on parcel size or storage.

Yes. Electricity, water and unlimited high-speed Wi-Fi are all included in the nightly rate, with nothing to connect and no bills to set up. That's usually a significant saving compared with a short-term lease.

Yes. Between the study area in every apartment, free unlimited Wi-Fi, in-apartment laundry, secure parking and a CBD-fringe location, Hume suits project teams, consultants, contractors and anyone in Adelaide for more than a couple of nights.

Yes, through our Corporate Partner program. Partners receive our sharpest rates with no blackout periods, flexible cancellation year-round, direct billing with tax invoices, and a dedicated account manager. Email hume@legacyhotels.com.au to get started.

Comfortably. Each apartment has a dedicated study area plus a dining table, free unlimited high-speed Wi-Fi suitable for video calls, and a separate living space so you're not working from the end of the bed. On a two bedroom apartment, the second bedroom doubles neatly as an office.

Usually yes, subject to availability. Let reception know as early as you can — the sooner we know, the better the chance of keeping you in the same apartment rather than moving you.

No. To ensure a safe, comfortable and healthy environment for all our guests, we have a strict no-smoking policy throughout the property, including all apartments, balconies, courtyards, common areas and outdoor spaces. This applies to vaping as well.

Guests found violating this policy may incur a cleaning fee to cover the cost of restoring the apartment to a smoke-free condition.

Hume is not pet-friendly. If you're travelling with a pet, our sister property Toms Court Hotel on King William Street does welcome pets — contact us and we'll help arrange it.

Assistance animals are welcome in line with our legal obligations. Please let us know in advance.

TO CONFIRM: the Hume website carries conflicting information — the FAQ page says not pet-friendly, while a blog post mentions pets in selected apartments. Confirm the current policy and correct whichever page is wrong.

Guests are welcome to have visitors during the day, but non-registered guests are not permitted on the premises after 10pm. Guests found contravening this policy may be asked to leave the property, and a fee may be charged for excessive noise complaints.

Hume is a quiet residential-style property with long-stay guests, families and people recovering from medical treatment. Parties and functions are not permitted in the apartments, and we ask all guests to keep noise down between 10pm and 8am.

Bookings made under false pretences for a party or event will be cancelled without refund.

Apartments are inspected after every departure. Damage, missing items, smoking, or an apartment left needing significantly more than a standard clean may be charged against the credit card held on file. In normal use this never comes up.

Absolutely. Separate bedrooms, a living room, a kitchen and your own laundry make apartments far easier with children than a hotel room. Cots are available at $30 per night, and children must be supervised at all times in common areas, the car park and on balconies.

TO CONFIRM: whether Hume accepts these bookings. Most serviced apartment properties decline them — stating the position clearly here prevents difficult conversations at check-in.

Yes. The building has keyed entry to the property and each apartment, secure undercover parking, and security cameras in common areas and entry points. Cameras are not installed in apartments or any private area.

In an emergency, call 000. All apartments have smoke alarms, and evacuation instructions are displayed in the apartment and in common areas. An after-hours contact number is provided with your booking confirmation and displayed at the entrance.

Contact reception as soon as you notice. We hold lost property for a limited period and can arrange to post items back to you at your cost.

22–24 Hume Street, Adelaide, SA 5000 — a short, quiet street just off Hutt Street in the south-east corner of the Adelaide CBD.

You can call us on +61 (0)8 8224 8888 or email hume@legacyhotels.com.au.

Hume sits in Adelaide's East End, one street back from Hutt Street — a genuine neighbourhood strip of cafés, bakeries, a supermarket, pharmacy and restaurants, with the parklands at the end of the road.

You get a quiet residential street to come home to, with the CBD, the East End dining precinct and the parklands all within an easy walk.

Yes. Hutt Street and the surrounding south-east corner of the city are quiet, well-lit residential and café streets, well away from the late-night entertainment precincts. The building itself is secure with keyed entry and camera coverage of entry points.

Yes. Hume Serviced Apartments is part of Legacy Hotels & Apartments, a proudly South Australian-owned collection of hotels and serviced apartments. Our sister properties are Toms Court Hotel on King William Street and Durham Serviced Apartments.

If Hume is full for your dates, we can often accommodate you at one of the others — just ask.

Hume Street runs off Hutt Street between Halifax Street and Carrington Street. Look for the Hume Serviced Apartments signage at numbers 22–24. If you're driving in for the first time, call ahead and we'll talk you through the car park entry.

Hume Serviced Apartments (22–24 Hume Street, Adelaide) is approximately 8km from Adelaide Airport (ADL), with a typical drive time of 15–20 minutes depending on traffic. A taxi or rideshare between the two costs roughly $20–$30 AUD.

The simplest option is a taxi or rideshare (Uber, Ola, DiDi) directly to the door, around 15–20 minutes.

On public transport, the JetBus runs from the airport terminal into the city, arriving on Grenfell Street. From there it's around a 10–15 minute walk east, or a short connection on the free City Connector, for a total trip of about 35–40 minutes.

Adelaide Railway Station on North Terrace is approximately 1.6km away — around a 20 minute walk across the city, or a short bus or taxi trip. With luggage, we'd recommend a taxi.

Yes. The nearest bus stop is on Hutt Street, roughly 200m away — about a 3 minute walk. Several routes stop there, including the free 99C City Connector, which loops the CBD and North Adelaide and connects you to North Terrace, the railway station and the museums and galleries at no cost.

The tram line doesn't run down Hutt Street. The closest tram stops are on North Terrace and in Victoria Square, roughly a 15 minute walk, or a few minutes on the free 99C City Connector bus from Hutt Street. From there the tram runs to Glenelg Beach, the Entertainment Centre and the Botanic Gardens.

Directly outside the property on Hume Street. It's a quiet street, so drop-off and pick-up are straightforward at any hour.

Very. Adelaide's CBD is a compact one-mile grid, and almost everything in the city is within a 25 minute walk of Hume. Hutt Street's cafés are a few minutes away, the East End around 10 minutes, and Rundle Mall about 15.

Not for a city stay — between walking, the free City Connector and short taxi trips, most guests manage easily without one. A car is worth having if you're planning day trips to the Adelaide Hills, McLaren Vale or the Barossa. If you are driving, reserve one of our limited secure parking spaces at the time of booking.

Hutt Street is one of Adelaide's best neighbourhood strips and it's a two to three minute walk from your door — cafés and breakfast spots, bakeries, restaurants and wine bars, a supermarket, pharmacy, bottle shop and gyms. It's the main reason guests on longer stays choose this side of the city.

Rundle Mall, Adelaide's main shopping precinct, is approximately 1.2km away — around a 15 minute walk, or a short trip on the free 99C City Connector from Hutt Street.

The East End dining and nightlife precinct on Rundle Street is approximately 800m away, around a 10 minute walk north. It's the closest concentration of restaurants, bars and small venues to the property.

The Adelaide Central Market and Chinatown are approximately 1.6km away, around a 20 minute walk west, or a short drive or bus trip. With a full kitchen in every apartment, the market is well worth the trip for produce at the start of a longer stay.

The Adelaide Convention Centre is approximately 1.8km from the property — around a 20 minute walk through the city to the riverbank precinct, or a 5–7 minute taxi ride. A practical base for conference delegates who'd rather have a kitchen and separate living space than a hotel room.

Adelaide Oval is approximately 2km away, around a 25 minute walk across the city and over the river, or a 8–10 minute taxi ride. On event days, walking or taking a taxi is far easier than driving, as parking near the ground is very limited.

The Adelaide Entertainment Centre in Hindmarsh is approximately 4km away, around a 12–15 minute drive. On public transport, take the free City Connector or a short walk to North Terrace and pick up the tram, which runs directly to the Entertainment Centre.

UniSA's City East campus is approximately 1.2km away, around a 15 minute walk, with the University of Adelaide's North Terrace campus about 1.5km, or an 18 minute walk. Both are straightforward on foot or via the free City Connector, which makes Hume convenient for visiting academics, examiners and parents.

Yes. The east parklands are at the end of Hume Street, with Rymill Park around a 10 minute walk and the Adelaide Botanic Garden approximately 1.3km, around a 15 minute walk north. It's an easy area for morning walks and running.

Yes — Victoria Park is roughly a 10 minute walk from the property, which makes Hume one of the closest self-contained accommodation options to the Adelaide 500 street circuit. Book early for race weekend, as we fill quickly and minimum stays apply.

Very close. The Garden of Unearthly Delights in Rymill Park is around a 10 minute walk, the East End Fringe venues about the same, and the Adelaide Festival Centre roughly 25 minutes on foot or a short taxi. February and March book out well in advance, so reserve early.

Walk or catch the free City Connector to the tram on Victoria Square or King William Street, then take the Glenelg tram straight to the beach. All up it's around 45 minutes. Driving takes approximately 20–25 minutes.

Easily. The Adelaide Hills are around 25 minutes' drive east, McLaren Vale about 45 minutes south, and the Barossa Valley roughly an hour north-east. Hume's location on the eastern edge of the city puts you on the road to the Hills and the freeway quickly. Reception can recommend tour operators if you'd rather not drive.

Start with Hutt Street for breakfast and casual dinners, the East End on Rundle Street for restaurants and bars around 10 minutes' walk away, and Gouger Street and Chinatown near the Central Market for Asian dining. Ask our team — we live and work here and are happy to point you to current favourites.